Piller Gregerson                                   Phone: (757)_509_0947
           5861 Poplar Hall Blvd #B20                       Email: f0_sud0 at yahoo
           Norfolk VA, 23502
   
   Objective:
           It is my mission to obtain a position where I can utilize the skills I
           have learned and acquire new ones, while making strong program
           contributions.
   
   Experience:

           Alltel,  Customer Service,
           3/2004 - Current - Virginia Beach VA
           Assisted cell phone users with their billing issues.

           Luth Research,  Phone Surveyer,
           7/2003 - 1/2004 - San Diego CA 
           Conducted phone surveys for Arbitron.

           VSI Global,  System Automation Specialist/System Administrator,
           2/2003 - 5/2003 - San Diego CA 
           Designed and implemented a distributed broadcast fax software for Linux
           based systems. 
           Maintained Redhat 7.x servers, psql database, sendmail, ipchains etc.

           Brawn of California, International Male - Call Center Supervisor,                                         
           3/1999 - 2/2002 - San Diego CA
           Increased sales of third party services by 75% for employees under my
           responsibility.
           Trained new and existing employees on new sales programs, customer
           service policies and computer software like Outlook and Excel.
           Supervised a daily work force of up to 90 people. Created and maintained
           spread sheets for various sales, attendance and performance issues for
           up to 135 inbound phone based sales representatives. Issued disciplinary
           action up to, and including, termination.
           Computer expertise used to stop security problems and trouble shot
           technical issues.
           Acted as a liaison to other departments. Inbound phone sales and
           customer service for a men's apparel mail order catalog.

           S.O.M.C, Telephone Sales Rep,
           9/1997 - 8/1998 - Carlsbad CA
           Out bound cold calling sales

           First Class Marketing, Telephone Sales Rep,
           10/1996 - 9/1997 - Carlsbad CA
           Out bound phone sales to warm leads.

   Education:
           Palomar College San Marcos CA-General education and electives with a
           major in library sciences and fine arts.

   Computer Skills:
           Unix based:  System administration for Linux, BSD, SysV and HP-UX
           systems; postgresql, sendmail, ipchains, iptables; system automation via
           bash, zsh, sh and ksh; network setup and security.

           Microsoft based:  System administration; Windows 3.1, 95, 97, 98, 2000,
           NT 3.61/4, ME and XP; network setup and security, Office, Excel, MS
           Word, Outlook, Internet Explorer, MACS.
   
   Computer languages:  Advanced Shell Scripting; Some C and Perl.
   Miscellaneous:  Chairman for local non-profit.
   Certificates:  Perfect attendance 2001.