Piller Gregerson                            Phone: Home: (757)_509_1044
     5861 Poplar Hall Blvd #B20                      Email: f0_sud0 at yahoo
     Norfolk VA, 23502

  Objective

     It is my mission to obtain a position where I can utilize the skills I
     have learned and acquire new ones, while making strong program
     contributions. 

  Experience

     Alltel - Customer Service
     3/2004 - Current - Virginia Beach VA
     Assisted cell phone users with their billing issues.

     Luth Research - Phone Surveyer
     7/2003 - 1/2004 - San Diego CA 
     Conducted phone surveys for Arbitron.

     VSI Global - System Automation Specialist/System Administrator,
     2/2003 - 5/2003 - San Diego CA 
     Designed and implemented a distributed broadcast fax software for Linux
     based systems. 
     Maintained Redhat 7.x servers, psql database, sendmail, ipchains  etc.

     Brawn of California, International Male - Call Center Supervisor,
     3/1999 - 2/2002 - San Diego CA
     Increased sales of third party services by 75% for employees under my
     responsibility. 
     Trained new and existing employees on new sales programs, customer
     service policies and computer software like Outlook and Excel.
     Supervised a daily work force of up to 90 people. Created and maintained
     spread sheets for various sales, attendance and performance issues for
     up to 135 inbound phone based sales representatives. Issued disciplinary
     action up to, and including, termination.  
     Computer expertise used to stop security problems and trouble shot
     technical issues. 
     Acted as a liaison to other departments. Inbound phone sales and customer
     service for a men's apparel mail order catalog.  

     S.O.M.C - Telephone Sales Rep,
     9/1997 - 8/1998 - Carlsbad CA
     Out bound cold calling sales

     First Class Marketing - Telephone Sales Rep,
     10/1996 - 9/1997 - Carlsbad CA
     Out bound phone sales to warm leads.

     San Diego Auto Auction - Human Resources Assistant,
     8/1995 - 7/1996
     Responsible for the general administrative operations of the Human
     Resources department. 

     San Diego Public Library - Library Aid,
     5/1992 - 6/1996

  Education

     Palomar College San Marcos CA-General education and electives with a
     major in library sciences and fine arts.

  Computer Skills

     Unix based:  System administration for Linux, BSD, SysV and HP-UX
     systems; postgresql, sendmail, ipchains, iptables; system automation via
     bash, zsh, sh and ksh; network setup and security. 

     Microsoft based:  System administration; Windows 3.1, 95, 97, 98, 2000,
     NT 3.61/4, ME and XP; network setup and security, Office, Excel, MS
     Word, Outlook, Internet Explorer, MACS. 

  Computer languages:  Advanced Shell Scripting; Some C and Perl.
  Misc: Chairman for local non-profit; contributer to comp.unix.shell FAQ
  Certificates: Perfect attendance 2001.